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Revenue pacing, labor cost, server performance, and leakage detection - updating every 5 minutes. Adaptive targets that learn your patterns, seasonality, and local events. Act before it costs you.
Available on Sundae Core plans.
Pulse monitors your operation in real time and coaches your team when things go off-track.
Adaptive Targets
Sales Pacing
Labor Productivity
Server Analytics
Leakage Monitor
Sundae Coach
Alerts & Playbooks
Shift Scorecard
Leaderboard
Wallboard
DEEP DIVE
Adaptive Intelligence Targets
Pulse analyzes your sales history, detects anomalies, maps year-over-year patterns, and adjusts for calendar events like Ramadan, public holidays, and local seasonality - automatically. Set a growth ambition. The system calculates daily targets for every outlet.
Sales & Pace Tracking
Real-time sales pacing against your targets, broken down by daypart. Expected revenue by this point in the shift, the gap to target, recovery pace needed, and whether you're trending to beat or miss the day.
Labor Productivity
Labor performance shows up in output, not just hours. Track Sales per Labor Hour, Covers per Labor Hour, and a composite Productivity Index in real time so teams can see which shifts are overstaffed, which produce the strongest revenue per hour, and what each shift actually costs.
Server Performance
A live leaderboard ranking servers by revenue, average check, covers, upsell rate, and a composite productivity score. Filter by hour, service phase, or comparison period. Use it for coaching, incentives, and staffing decisions.
Leakage Monitoring
Voids, discounts, comps, and refunds - tracked in real time against your baselines. Pulse flags when leakage rates spike, identifies the servers, items, and time windows involved, and alerts you before small issues become expensive patterns.
Sundae Coach
Sundae Coach monitors all signals in real time and surfaces prioritized, actionable recommendations based on live data. Not generic tips - specific actions tied to what's happening on your floor right now.
Alerts & Playbooks
Define thresholds. Get notified. Act fast. Automated response workflows triggered by exceptions - from void anomalies to labor cost spikes - with escalation paths built in.
Shift Scorecard
Every shift gets graded. Revenue, covers, average check, labor cost, leakage, and server highlights - summarized in one view. Share it with your team or review it the next morning.
Portfolio Leaderboard
Multi-outlet performance comparison with streak tracking and competitive ranking. See which outlets are on fire and which need attention - before end-of-day.
Wallboard Mode
A TV-optimized display designed for kitchen pass-throughs, manager offices, and staff areas. Auto-rotates through outlets, prioritizes at-risk locations, and gives the team a shared view of the shift.
INTELLIGENCE THAT LEARNS
Most platforms make you set targets manually - or copy last week. Sundae's Adaptive Intelligence Engine scans your full sales history, detects anomalies and seasonality, maps calendar events to their actual revenue impact, and generates forward-looking targets that reflect your real business rhythm. Tag a one-off event and it's excluded. Tag a recurring event and the system adjusts next year, automatically.
SERVER INTELLIGENCE
See who's driving your revenue and who needs support - in real time. Filter by hour, by service phase, or compare against last week. Every server gets a productivity score, an hourly breakdown, and auto-detected strengths and improvement areas. The best restaurants don't just track servers - they develop them.
SHIFT COSTING
Your morning shift runs 4 staff for 8 hours. Your evening runs 8 for 5 hours. Which one is actually profitable? Pulse breaks down the cost of every shift - by role, by individual - and maps it against the revenue that shift generates. See your labor cost ratio by shift, identify overstaffing, and make smarter scheduling decisions.
Pulse is on every Sundae Core plan. See what's happening now - not at end-of-day.