Layer 1 — Pulse
Live shift intelligence
See pacing, labor, leakage, comps, voids, and service exceptions while the shift is still running — not after the weekly recap.
Lunch pacingLIVE
Rev
$14.8K
Labor
28.4%
Pace
+6%
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Decision Intelligence Platform
Decision Intelligence
for Restaurants
Your data lives in 5–10 disconnected systems. Your team decides by gut while margins leak daily. That’s the tradeoff removes.
No credit card required
Revenue Pace
Tuesday, 7:42 PM
On TrackLive
Actual today
$14,280
Target
$18,200
Expected pace $11,284+$2,996 vs pace
End-of-day projectionPacing model
$23,032
▲ Projected $4,832 above target
Revenue
$14,280
▲ +12% vs target
Covers
287
▲ +12 vs plan
Avg Check
$49.76
▼ -2.1%
Labor %
28.4%
▲ Under 30% target
✦Sundae CoachLive
Upsell+$420 / shift
James K. upsell rate is 14% below shift average. Consider pairing with Sarah for the next 2 tables.
Marketing+9% covers
Repeat last Tuesday's happy-hour — it lifted covers 9%.
Serviceguest NPS
Table 12 seated 47 min with no entrée fired — nudge the kitchen.
Decision intelligence12 signals today
5 min
From signal to action
18
Decisions, not dashboards
12
Operational domains unified
6
Intelligence layers, one truth
THE PROBLEM
The gaps costing you money every day
Every restaurant group we work with faces the same blind spots.
12+
Data sources
Disconnected across your operation
72hrs
To close books
While margin leaks compound daily
0%
Market context
No peer benchmarks for your KPIs
$50K+
Annual leakage
From voids, comps, and overrides
From the pass to the P&L
The intelligence layer for the restaurant you actually run.
Not another dashboard to check. Sundae reads every shift, cover, and line item — and tells you the next right move while it still matters.
FROM REPORTING LAG TO OPERATING SPEED
Reports tell you what happened.tells you what to do next.
The old way
- Export the numbers.
- Debate which dashboard is right.
- Ask an analyst.
- React after the week is gone.
By Friday's review meeting.
The Sundae way
- Detect the issue.
- Explain the cause.
- Compare the market.
- Act before the shift ends.
By 11:14 Tuesday.
Replaces the delay between data and action: Excel exports · POS dashboards · BI dashboards · analyst queue · weekly review meetings
Same data. Faster decision. Better action.
THE OLD TRADEOFF IS DEAD
Fast. Right. Affordable. Pick all three.
Restaurants used to choose between speed, quality, and cost. Sundae was built to deliver all three at once — that's the entire point.
Old rule: pick two
↓ Sundae rule: pick all three
Speed
Deploy in days. Decide in seconds.
Connect your stack fast. Pulse updates through the shift, and Sundae Intelligence answers with sources instead of sending teams back into the report queue.
Days to deployLive Core refreshAnswers in seconds
Quality
Built for restaurants. Governed for decisions.
Sundae ships with 500+ governed restaurant data models, peer-anchored benchmarks, and source-cited AI answers — so teams are not building from a blank BI canvas.
500+ modelsSource-cited AIPeer benchmarks
Cost
Lower cost than rebuilding BI around restaurants.
BI licenses are only the visible cost. The real spend is analysts, integrations, custom models, dashboard upkeep, and delayed decisions. Sundae is restaurant-ready from day one, with Report Lite free to start.
Report Lite freeLess custom BILower analyst load
That's not a tradeoff. That's your operating advantage.
WHAT YOU RETIRE
Replace the restaurant BI stack.
Generic BI was built for analysts. Sundae was built for the people running restaurants.
Today's stack
- Power BI / Tableau / Looker dashboards on POS exports
- Hand-built spreadsheets the team won't open
- Custom analyst queue for daily questions
- Six vendor portals open at once
- Weekly recap meetings instead of live action
With Sundae
- Six intelligence layers, restaurant-native
- 500+ governed restaurant data models
- Source-cited answers in seconds
- 12 data domains unified in one ledger
- Live shift intelligence, not Friday recaps
One platform. Restaurant-native from day one.
6 LAYERS · ONE TRUTH
Six layers. One truth.
From the live shift to the long-range plan — one stack, six layers that talk to each other.
01 of 6
Pulse
Real-time operations
Live pacing, adaptive targets, server performance, leakage — shift by shift.
Learn more →02 of 6
Benchmarks
Competitive intelligence
Anonymous peer benchmarks across 30+ metrics. Know where you stand.
Learn more →03 of 6
Watchtower
Market intelligence
Competitors, weather, events — before they hit your numbers.
Learn more →04 of 6
Insights
12 analytics modules
Revenue, labor, inventory, marketing, delivery — each with AI recommendations.
Learn more →05 of 6
Sundae Intelligence
Conversational AI
Ask your data anything. Answers in seconds on web, Slack, or Teams.
Learn more →06 of 6
Foresight
Predictive intelligence
14–90 day forecasts, what-if scenarios, exec briefings that correct themselves.
Learn more →
Built for the line, not the boardroom
Your team is already moving fast. moves with them.
Live pacing, labor, and exceptions across every outlet — so the call you make at 7pm is the right one, not the one you second-guess at midnight.
BEYOND DASHBOARDS
The three layers restaurants need beyond dashboards.
Dashboards show what happened. Sundae adds the live operating context, market signals, and peer comparisons restaurants need to decide what to do next.
Layer 2 — Watchtower
External market intelligence
Add the market around each restaurant: weather, events, competitor pricing, footfall signals, and daily briefings your BI stack does not naturally know.
Active signals14
3 competitors dropped lunch combos to $9.99
Office tower fire drill, 2 blocks · 11–12
Marathon route Sun · +18% est foot traffic
Layer 3 — Benchmarks
Peer benchmarks that compound
Compare locations against anonymized peers by format, market, and performance metric. The network gets more useful as more restaurants join.
RevPASH index+12% vs peers
Peer cohort (anon)You
Not another dashboard. A restaurant intelligence layer.
THE 4D INTELLIGENCE MODEL
Watch one revenue problem become a decision.
Sundae connects performance, plan, market context, and next action — so teams can move before the shift is over.
TUESDAY · 9:14 AM · DOWNTOWN
Lunch revenue is pacing 14% behind plan.
Illustrative scenario based on Sundae capabilities.
WHAT HAPPENED
Covers are down 22%.
Average check is steady, so the issue is traffic — not pricing.
Pulse — Downtown · Lunch ServiceIllustrative
Lunch covers — today vs same day last week
−22% WoWFrom signal to cause to action — before the shift ends.
INTELLIGENCE MODULES
12 modules. One action loop.
Every dimension of restaurant performance — surfaced as a decision, not a chart. Benchmarked against your real cohort, ranked by margin impact, and routed to the right person on the floor.
Revenue Intelligence
4 modules
Labor Intelligence
5 modules
Guest Experience
3 modules
Inventory & Waste
3 modules
Purchasing
3 modules
Marketing Performance
3 modules
Delivery & Platforms
2 modules
Reservations
2 modules
Revenue Assurance
2 modules
Profit Intelligence
3 modules
Guest CRM
3 modules
Cross-Intelligence
Correlation engine
ONE PLATFORM. EVERY ROLE.
SeeforOperations Leaders.
Today
You can't be in every restaurant at once.
By the time the weekly recap lands, the bad shift is over and the margin is gone.
With Sundae
Live visibility into every shift.
Pulse shows you which location needs help right now — pacing, labor, leakage, all updated through the shift.
Intelligence:PulseWatchtower
See the COO demo →
BUILT WITH OPERATORS
Shaped by restaurant operators across every format.
QSR, casual dining, fine dining, cloud kitchens, and hospitality groups inform the intelligence layer restaurants actually need — from single-shop operators to multi-brand portfolios.
12
data domains unified
500+
restaurant-specific data models
12†
analytics modules
5-min*
shift refresh on Core Pro
WHAT WE HEAR FROM OPERATORS
The data exists. The decision still arrives late.
Patterns we hear from operators and see across restaurant reporting workflows. Anonymized and generalized.
Industry today
Teams wait 2–3 days for reports, exports, or analyst follow-ups. By the time the answer arrives, the shift has already happened.
With Sundae
Sundae Intelligence gives teams source-cited answers in seconds, across the systems they already use.
Industry today
Voids, comps, discounts, and POS exceptions are small on their own. Left unreviewed, they can create between 1–3% of revenue and margin leakage.
With Sundae
Pulse flags exception patterns during the shift, attributed to the server, daypart, location, or behavior driving them.
Industry today
Margin variance is often explained at month-end, after the costs are already booked.
With Sundae
Insights connects revenue, labor, food cost, discounts, and pricing so teams can see the cause while it is still actionable.
*Refresh frequency varies by Core tier. See pricing for details. †12 analytics modules across the platform; 12 specialized modules included in the current pricing bundle. ‡Industry observations are general restaurant-industry patterns drawn from public research and advisory feedback. Named pilot results and validated customer outcomes will replace this section as they become available.
BUILT ENTERPRISE-GRADE
Audit-ready. API-first. From day one.
RBAC
Granular role permissions
Audit Trails
Every metric to source row
Public API
REST + webhooks
99.4% Sync SLO
On Core Pro tier
Encrypted
In transit & at rest
Governed Schema
500+ restaurant data models
SEE THE PRODUCT
This is what your team actually sees.
Four surfaces from across the platform. Click any to enlarge — then explore the full gallery on each product page.
Executive Summary
Bird's-eye view: 78/100 health, 10 open alerts, Revenue 93 / Labor 100 / Inventory 73 scorecards. "Food cost variance at 19.2% exceeds 5% critical threshold."
See full Insights gallery →Pulse — Live Wallboard
Actual AED 10,300 vs Target AED 28,000. "Need AED 9,133.21/hr to hit target." 37% progress with outlet selector + behind status indicator.
See full Pulse gallery →Foresight — Scenarios
5 scenarios saved, 10 quick-start templates (5% Price, 10% Labor Reduction, Marketing Push, Peak Season, Capacity Expansion). Sidebar: PREDICT / MODEL / TRUST / DECIDE.
See full Foresight gallery →Sundae Intelligence
AED 96,555 today's revenue, 379 orders, "New York Strip (40 sold)." Threads sidebar with Collections + suggested questions. Conversational decision intelligence.
See full Intelligence gallery →Live in-product surfaces. Synthetic data shown for illustration. Take the Operations Diagnostic to see what your view would look like.
Your floor, your call
The best operators don't have more hours. They have better information.
Sundae gives you the read on your business that great instincts deserve — across every outlet, in real time.
Stop running on yesterday’s numbers.
30 minutes. Your data. What Sundae would actually change for the team.